Hiring a private investigator can seem overwhelming, especially if it’s your first time to the process. Most of our clients say to us: “I’ve never needed a private investigator before and don’t really know where to begin.” Victory Investigations simplifies the search for skilled professionals, but knowing what to look for is crucial to finding the right fit for your unique needs.
The demand for investigative services has been rising steadily, which clearly indicates the demand for more professional private investigators in the U.S. In fact globally, this profession is expected to grow, annually, by 8.6% from 2024 to 2031. This increasing demand emphasizes the need to understand what investigators offer and how to choose one that matches your requirements. Below is a practical guide to simplify the hiring process and help you navigate your decision with confidence.
Key Considerations When Hiring a Private Investigator
1. Verify Licensing
Ensure the investigator has a valid license to operate in your state. Licensing ensures they meet legal and ethical standards. Some investigators also hold certifications like Certified Legal Investigator (CLI) or Professional Certified Investigator (PCI), which demonstrate advanced expertise. Victory Investigations has been licensed in North Carolina since 2009 and the owner, Spencer Summey, has been a licensed private investigator since 2005.
2. Evaluate Experience and Specialization
Ask about their experience and specific skills relevant to your case. For example:
- Corporate Investigations: Look for expertise in financial forensics or fraud detection.
- Personal Cases: For child custody disputes or infidelity investigations, seek someone with a background in sensitive family matters.
- Digital Forensics: This expertise requires additional licensing in NC. Victory Investigations has been conducting Digital Forensics examinations for 14 years.
- Technical Surveillance Countermeasures (TSCM): Electronic Countermeasures is another specialty that requires additional training and experience in North Carolina. Victory Investigations has conducted over 1,000 electronic sweeps and physical searches since 2010.
- Background Checks: Look for someone that has an in-depth knowledge of open-source intelligence or OSINT.
- Service of Process: Investigators are often tasked with serving legal documents, especially when the Subject is avoiding being served. Victory Investigations has successfully served thousands of papers on individuals and businesses.
Specialized skills often require additional licensing. Be sure to check with your state’s requirements and look to see if the Investigator you’re considering has proper credentialing.
3. Confirm Insurance Coverage
A professional investigator should carry liability insurance. This protects both parties in case of unforeseen complications during the investigation and demonstrates accountability. North Carolina has varying insurance requirements, depending on the services provided by the investigative agency.
4. Membership in Professional Organizations
Investigators associated with groups like the World Association of Detectives or National Association of Legal Investigators (NALI) adhere to strict ethical guidelines. Membership in such organizations is an indicator of professionalism and dedication to best practices. State level associations often have directories from which you can locate a reputable agency to fit your needs. The North Carolina Association of Private Investigators (NCAPI) is one such association. Victory is a member of various associations, including specialized organizations, such as InfraGard, ASFED, and HTCIA.
5. Check References and Testimonials
Online reviews, testimonials, and client references can provide insight into an investigator’s reliability and effectiveness. Don’t hesitate to ask for references or examples of their work, if confidentiality allows. Victory Investigations has a 5-Star rating on Google, Yelp, TrustPilot, and many others. We strive to provide the best private investigator services in Greensboro, High Point, Winston Salem and surrounding areas.
6. Understand Pricing
Private investigator costs vary, typically ranging between $90 and $150 per hour, or flat fees depending on the service. Discuss their pricing structure upfront to avoid unexpected costs and ensure transparency. Victory provides a FREE consultation, where we will provide our best estimate for your particular case.
7. Assess Communication
Clear communication is key to a successful investigation. Ensure the investigator is responsive and provides regular updates throughout the process. Proactive communication helps you stay informed and reassured. Communication is one of Victory’s strong points. Our investigators are able to keep you in the loop throughout the entire investigation process and often stay in communication with you long after our portion of the case is complete. We do not offer legal advice, however, our extensive experience can offer valuable insights into next steps and, if necessary, guide you in the direction of the best attorneys and legal assistance regarding your matter.
8. Review the Contract
Before signing, carefully examine the contract for details about the investigation’s scope, fees, and deliverables. A well-drafted agreement protects both you and the investigator by outlining expectations clearly.
Frequently Asked Questions About Private Investigators
How much does a private investigator cost?
The cost varies by location and case complexity, typically between $90-$150 per hour. There are some services that have flat-fees. Most investigators will require a retainer. This retainer is usually more like a deposit, from which the investigator will work from; Not like an insurance against non-payment – Meaning, as the investigation progresses, the deposit will diminish.
How do private investigators work?
Investigators use tools like public records, surveillance equipment (i.e. GPS trackers, covert cameras, electronic countermeasure, counter-surveillance, etc.) and specialized software (i.e. Cellebrite, Oxygen, Detego, AXIOM, credit headers, proprietary databases, etc.) to gather evidence. They work on cases ranging from missing persons, skip tracing, child custody, marital infidelity, background research to corporate fraud.
Can private investigators track cell phones?
While investigators can use GPS data, financial transactions, and other tools to create a detailed profile, direct phone tracking often requires legal authorization. However, utilizing Digital Forensics, geo-location data and other location information can be obtained from electronic devices, such as computers, mobile phones, tablets, and cloud accounts. In some cases, a private investigator skilled in Digital Forensics can retrieve deleted data, such as text messages, email, pictures, video, and more.
When should you hire a private investigator?
You might need an investigator for:
- Background checks
- Surveillance
- Locating a missing person or to find someone you’ve lost touch with
- Fraud investigations – Their expertise can help you avoid costly mistakes in critical situations.
Tips for Finding the Right Investigator
- Ask Targeted Questions: When meeting potential investigators, inquire about their experience with similar cases, methods, and outcomes.
- Request Work Samples: Some investigators may provide redacted case summaries to showcase their capabilities.
- Ensure Discretion: Confirm their ability to handle sensitive information professionally and maintain confidentiality.
- The “warm & fuzzy”: We strongly believe that it is vital that you feel comfortable with whom you work with. Clients have told us hundreds of times, over the years, that other private investigators treated them like a number or had that used car salesman vibe. If you do not feel like we are the right fit or if we don’t feel like we can’t provide you with the BEST private investigator experience, we will try and point you in the right direction. And anything discussed will be held strictly confidential.
Conclusion
Hiring a private investigator can seem daunting, but with the right approach, you can find a skilled professional to meet your needs. Look for licensing, experience, and communication skills, and always review contracts carefully. Whether it’s a personal matter or a business-related concern, taking these steps ensures you’re partnering with someone trustworthy and competent.
For expert assistance, reach out to Victory Investigations. We will provide an experienced investigator who’s ready to help uncover the truth efficiently and confidentially. Reach out today for a consultation and take the first step toward resolving your case.
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